HDA Truck Pride has roots going back about 30 years in helping sellers of truck parts and services keep large commercial vehicles running across U.S. roadways.

Curt Westphal, director of program development, HDA Truck Pride

But this year, HDA is going beyond its traditional role as a truck-parts buying group for its more than 140 member companies. Its members operate in aggregate 900 facilities across the U.S., servicing many thousands of trucks, from single-owner-operators to corporate fleets with thousands of vehicles.

It hasn’t been easy to build customer loyalty among fleets and individual truckers across the country, but that’s the route HDA says it’s now taking with its new FUSE National Fleet Program.

In April, HDA launched the FUSE program with TreviPay, a B2B payment technology and services provider. In the FUSE web portal, trucking companies can apply for credit terms that they can use throughout the HDA member network. And at the end of a billing period, they can view a single statement to manage and pay invoices from hundreds of parts and repair shops.

“This is what is helping us build the HDA network to the fleets across the country,” says Curt Westphal, HDA’s director of program development.

A mechanic works on a truck breaking system at an HDA Truck Pride network service center.

Westphal says he expects the FUSE program to support more consistent connections between its member companies and truck fleets, leading to larger average order sizes while sellers avoid taking on credit risk. TreviPay extends the credit terms after an expedited credit check and takes on the risk.

More accurate invoices, faster payments

Westphal adds that a main benefit of the FUSE program is the ability it has shown to improve invoice accuracy by 90%, resulting in faster payments. He says the FUSE program lets the customers of HDA’s companies control their purchase order specifications, which goes a long way toward ensuring the accuracy of purchase orders and invoices processed through the FUSE portal. The system avoids manual double-entry of documents, supporting the increase in accuracy, he adds.

Westphal notes that HDA has already onboarded more than half of its140-plus member companies and is gradually adding fleet customers.

He adds that the FUSE program also lets fleet customers click a portal button to dispute any unrecognized charges, giving sellers  the opportunity to directly work out any discrepancies.

Paul Demery is a Digital Commerce 360 contributing editor covering B2B digital commerce technology and strategy. [email protected].

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