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QXO forges ahead with new management

Digital technology firm QXO forges ahead with new management

QXO Inc. plans to become a “tech-forward leader in the $800 billion building products distribution industry … targeting tens of billions of dollars of annual revenue in the next decade through accretive acquisitions and organic growth” in the digital business technology market.

Founder and CEO Brad Jacobs says the strategy is the basis for long-term growth.

Brad Jacobs, chairman and CEO, QXO Inc.

“We have an accomplished senior management team and board of directors in place, and approximately $5 billion of cash to execute our strategy, following two private placements,” Jacobs, a serial entrepreneur, said in a Q2 financial statement. “These are all cornerstones of our plan to become a tech-forward leader in building products distribution through accretive acquisitions and organic growth.”

QXO was renamed in July from SilverSun Technologies Inc. With the costs of QXO’s new management team and severance paid to departing SilverSun CEO Mark Meller, QXO said its first-half 2024 operating expenses increased $5.72 million, or 61.5% year over year. QXO reported a first-half net loss of $452,000, compared to year-earlier net income of $621,000.

QXO eyes opportunity in AI and B2B ecommerce

QXO asserts that the building products distribution industry’s nascent use of technology, particularly AI and B2B ecommerce, represents a compelling opportunity for QXO as a tech-focused entrant. “QXO’s combination of scale and innovation should elevate the customer experience, increase sales force effectiveness and enable margin expansion,” the company says.

As a value-added reseller of business application software, QXO  offers solutions for accounting, financial reporting, enterprise resource planning, warehouse management systems, customer relationship management, business intelligence and other applications.

The company adds that the $800 billion building products distribution industry is highly fragmented, with approximately 7,000 distributors in North America and 13,000 in Europe. Building product categories include access control, construction supplies, doors and windows, electrical, HVAC, infrastructure, lumber, plumbing, siding and decking, wallboard and ceiling tiles, and waterworks, among others.

QXO also noted that ecommerce represents “only a single- to mid-single-digit percentage of total revenue” in the building products industry.

“This share is expected to triple by 2030,” the company says.

How QXO wants to transform distributors

QXO asserts that technology can further transform distributors’ businesses through:

⦁ price optimization.

⦁ demand forecasting.

⦁ warehouse automation and robotics.

⦁ automated inventory management.

⦁ route optimization for delivery fleets.

⦁ supply chain visibility.

⦁ end-to-end digital customer connectivity.

For the second quarter ended June 30, QXO reported:

For the six months ended June 30, QXO reported:

Paul Demery is a Digital Commerce 360 contributing editor covering B2B digital commerce technology and strategy. paul@digitalcommerce360.com.

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