Who is BigCommerce’s new CEO?
Travis Hess, CEO at BigCommerce | Image credit: BigCommerce
Now, BigCommerce’s president, Travis Hess, has been appointed as the company’s CEO. Hess, who joined the company as president in May 2024, brings extensive leadership experience from global commerce agencies and consultancies. He previously worked at Accenture, where he led the company’s direct-to-consumer commerce strategy and its global go-to-market approach. While at Accenture, Hess also oversaw the firm’s global partnership with Shopify and served on several partner advisory boards, including Shopify, Klaviyo, SAP/Hybris and Rackspace.
Before his tenure at Accenture, Hess was the executive vice president at The Stable, a top omnichannel commerce agency that was later acquired by Accenture. He also held the roles of chief commercial officer and later CEO at BVA, a global direct-to-consumer and Shopify agency, which The Stable acquired in December 2021.
What Hess will now do at BigCommerce
As BigCommerce’s new CEO, Hess will be responsible for overseeing global operations and driving the company’s growth and success.
Under Brent Bellm’s leadership, BigCommerce experienced modest revenue growth in the second quarter of 2024. Revenue for the quarter ending June 30 was $81.8 million, an 8% increase from $75.4 million in the same quarter of 2023. However, the company reported a net loss of $11.25 million, an improvement compared to the $19.06 million loss in the prior year.
Despite the revenue increase, the number of enterprise customers grew by just 1%, reaching 5,961, compared with the second quarter of 2023. In 2023, Bellm’s total compensation amounted to $4.65 million, including a base salary of $486,538.
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